At Australian Hotspot Advocacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.australianhotspotadvocacy.com.au (the "Site"). By using the Site, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

- Subscribe to our newsletter
- Contact us through the Site
- Submit an enquiry
- Submit a testimonial or feedback

The types of personal information we may collect include your name, email address, phone number, and any other information you choose to provide. Additionally, when you visit the Site, we may collect certain information automatically, such as your IP address, browser type, operating system, and usage details.

2. Use of Information

We may use the information we collect from you for various purposes, including:

- To provide you with the services and information you request
- To improve and personalise your experience on the Site
- To communicate with you about updates, newsletters, and other promotional materials
- To analyse and improve the effectiveness of our efforts, including gathering feedback from users
- To comply with legal requirements or protect our rights

We will not sell or rent your personal information to any third party. However, we may share your information with trusted service providers who assist us in operating the Site and providing services to you. We take reasonable steps to ensure that these third-party service providers uphold the same level of privacy and security standards as we do.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on the Site. A cookie is a small file that is placed on your computer or device. It enables us to recognise your browser and remember certain information. You have the option to disable cookies through your browser settings; however, this may limit certain functionalities of the Site.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Links to Third-Party Websites

The Site may contain links to third-party websites or services that are not owned or controlled by Australian Hotspot Advocacy. This Privacy Policy only applies to our Site. We encourage you to review the privacy policies of any third-party website you visit.

6. Children's Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any updates constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at tim@australianhotspotadvocacy.com.au or 1300 001 075